Help Desk

Open cases, broker support tickets, and service requests.

Active accountMT5 24833320

Open Cases2Needs review

Resolved This Month1192% SLA

Average Response12 minLive desk

Account ManagerSarah D.Online

Support Tickets

Broker service requests and operational follow-ups.

Case ID	Subject	Priority	Status	Updated
CASE-10483	Withdrawal review	High	In Progress	23 May 2026 14:20
CASE-10377	Account leverage request	Normal	Resolved	22 May 2026 16:45
CASE-10291	KYC source of funds	Normal	Waiting Client	21 May 2026 09:10

Dummy identity used when contacting the desk.

Demo

Support PIN20492

Registered Emailclient@fxtrusts.com

VIP QueueFXT-Live-Desk

Clean ticket intake for client operations.

CategoryWithdrawal and paymentsPriorityNormalMessagePlease review my pending bank withdrawal.

Broker support channels and availability.

Priority Desk+971 000 000 204

Live ChatAvailable 24/5

LanguageEnglish

Assigned departmentBroker Operations