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System Status

System Status.
All Green. (Fingers Crossed.)

Real-time visibility into the operational status of everything that keeps your brokerage running. We monitor 24/7 so you don't have to refresh this page every 5 minutes. Although, we understand if you do anyway.

All Systems Operational

All monitored services are running as expected. Last checked: 10:05 AM

99.85%

30-Day Uptime

Across all critical services

33

Incidents (30 Days)

All resolved within SLA

14m

Avg Resolution Time

Faster than industry average

Today

Last Incident

Minor issue resolved

SERVICE BREAKDOWN

The Components That Keep You Running

A detailed view of every service in our infrastructure. Green is good. Anything else, and we're already on it.

Trading Infrastructure

MetaTrader 5 ServersOperational
Trade Execution EngineOperational
Price Feed (Data Center)Operational
Liquidity BridgeOperational
Web TerminalOperational

Back Office Systems

CRM DashboardOperational
Client PortalOperational
IB Partner PortalOperational
Admin PanelOperational
Reporting EngineOperational

Payment Processing

Card Payments (Visa/MC)Operational
Bank Wire TransfersOperational
E-Wallets (Skrill, Neteller)Operational
Crypto Payments (USDT, BTC)Operational
Withdrawal ProcessingOperational

External APIs

REST API (v2)Operational
WebhooksOperational
Email Delivery (SendGrid)Operational
SMS Gateway (Twilio)Operational
KYC Provider (SumSub)Operational
UPTIME HISTORY

90 Days of (Mostly) Smooth Sailing

Historical availability data calculated from 100 tracked events. Our SLA target is 99.9% uptime.

MT5 Trading Servers
99.87% uptime169 minutes downtime
CRM Platform
99.85% uptime195 minutes downtime
Client Portal
99.89% uptime149 minutes downtime
REST API
99.87% uptime168 minutes downtime
Payment Processing
99.92% uptime98 minutes downtime
INCIDENT HISTORY (100 EVENTS)

The Times We (Almost) Messed Up

Transparency is important. Here's every incident from the last 90 days—100 total events, all resolved. Last updated: March 27, 2026

March 27, 2026TodayResolved

Brief CRM Slowness (21 minutes)

Service: CRM
Cause: Database maintenance script ran longer than expected
Resolution: Cache rebuilt. Service fully operational.

March 27, 2026TodayResolved

API Response Delay (17 minutes)

Service: API
Cause: Third-party service latency
Resolution: Cache rebuilt. Service fully operational.

March 26, 2026YesterdayResolved

Email Delivery Delayed (14 minutes)

Service: Email
Cause: SPF/DKIM verification delay
Resolution: Third-party team resolved the issue.

March 25, 20262 days agoResolved

MT5 Connection Intermittent (11 minutes)

Service: Trading
Cause: Market data provider issue
Resolution: Root cause identified and patched.

March 23, 20264 days agoResolved

MT5 Connection Intermittent (20 minutes)

Service: Trading
Cause: Price feed synchronization
Resolution: Completed successfully. Performance restored.

March 22, 20265 days agoResolved

Liquidity Bridge Reconnect (23 minutes)

Service: Liquidity
Cause: Price aggregation recalculation
Resolution: Failover to secondary system successful.

March 22, 20265 days agoResolved

Brief CRM Slowness (21 minutes)

Service: CRM
Cause: Memory optimization in progress
Resolution: Automatic recovery triggered. All systems normal.

March 21, 20266 days agoResolved

Client Portal Loading Slow (24 minutes)

Service: Portal
Cause: Asset optimization in progress
Resolution: Automatic recovery triggered. All systems normal.

March 21, 20266 days agoResolved

MT5 Connection Intermittent (19 minutes)

Service: Trading
Cause: SSL certificate renewal
Resolution: Root cause identified and patched.

March 21, 20266 days agoResolved

Report Generation Slow (15 minutes)

Service: Reports
Cause: Export format optimization
Resolution: Automatic recovery triggered. All systems normal.

SCHEDULED MAINTENANCE

Upcoming Maintenance Windows

We schedule maintenance during low-activity periods to minimize impact. You'll receive email notifications at least 72 hours in advance.

April 3, 202605:00-07:00 UTC

Database OptimizationCRM performance improvements. No trading impact expected.

April 10, 202605:00-07:00 UTC

Security UpdatesRoutine security patching. Brief portal unavailability possible.

April 17, 202605:00-07:00 UTC

Infrastructure UpgradeServer capacity expansion. Minimal service interruption.

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