System Status.
All Green. (Fingers Crossed.)
Real-time visibility into the operational status of everything that keeps your brokerage running. We monitor 24/7 so you don't have to refresh this page every 5 minutes. Although, we understand if you do anyway.
All Systems Operational
All monitored services are running as expected. Last checked: 11:44 AM
30-Day Uptime
Across all critical services
Incidents (30 Days)
All resolved within SLA
Avg Resolution Time
Faster than industry average
Last Incident
Minor issue resolved
The Components That Keep You Running
A detailed view of every service in our infrastructure. Green is good. Anything else, and we're already on it.
Trading Infrastructure
Back Office Systems
Payment Processing
External APIs
90 Days of (Mostly) Smooth Sailing
Historical availability data calculated from 100 tracked events. Our SLA target is 99.9% uptime.
The Times We (Almost) Messed Up
Transparency is important. Here's every incident from the last 90 days—100 total events, all resolved. Last updated: December 5, 2025
KYC Verification Delay (4 minutes)
Service: KYC
Cause: Regional service degradation
Resolution: Root cause identified and patched.
Liquidity Bridge Reconnect (11 minutes)
Service: Liquidity
Cause: Network path optimization
Resolution: Cache rebuilt. Service fully operational.
Payment Processing Delay (4 minutes)
Service: Payments
Cause: Fraud detection system update
Resolution: Issue resolved automatically. No data loss.
Email Delivery Delayed (24 minutes)
Service: Email
Cause: Template rendering issue
Resolution: Third-party team resolved the issue.
Liquidity Bridge Reconnect (6 minutes)
Service: Liquidity
Cause: Session token refresh
Resolution: Automatic recovery triggered. All systems normal.
API Response Delay (7 minutes)
Service: API
Cause: Load balancer reconfiguration
Resolution: Cache rebuilt. Service fully operational.
API Response Delay (3 minutes)
Service: API
Cause: Load balancer reconfiguration
Resolution: Completed successfully. Performance restored.
Client Portal Loading Slow (4 minutes)
Service: Portal
Cause: Regional routing issue
Resolution: Automatic recovery triggered. All systems normal.
Liquidity Bridge Reconnect (11 minutes)
Service: Liquidity
Cause: Session token refresh
Resolution: Optimization completed. Normal operations resumed.
Email Delivery Delayed (13 minutes)
Service: Email
Cause: Template rendering issue
Resolution: Failover to secondary system successful.
Upcoming Maintenance Windows
We schedule maintenance during low-activity periods to minimize impact. You'll receive email notifications at least 72 hours in advance.
Database Optimization — CRM performance improvements. No trading impact expected.
Security Updates — Routine security patching. Brief portal unavailability possible.
Infrastructure Upgrade — Server capacity expansion. Minimal service interruption.
Subscribe to Status Alerts
Get notified instantly when something changes.
Need to Report an Issue?
If you're experiencing problems not reflected on this page, let us know immediately. Our support team is available 24/7.