Status Page
Get Started
System Status

System Status.
All Green. (Fingers Crossed.)

Real-time visibility into the operational status of everything that keeps your brokerage running. We monitor 24/7 so you don't have to refresh this page every 5 minutes. Although, we understand if you do anyway.

All Systems Operational

All monitored services are running as expected. Last checked: 09:11 AM

99.90%

30-Day Uptime

Across all critical services

30

Incidents (30 Days)

All resolved within SLA

13m

Avg Resolution Time

Faster than industry average

Today

Last Incident

Minor issue resolved

SERVICE BREAKDOWN

The Components That Keep You Running

A detailed view of every service in our infrastructure. Green is good. Anything else, and we're already on it.

Trading Infrastructure

MetaTrader 5 ServersOperational
Trade Execution EngineOperational
Price Feed (Data Center)Operational
Liquidity BridgeOperational
Web TerminalOperational

Back Office Systems

CRM DashboardOperational
Client PortalOperational
IB Partner PortalOperational
Admin PanelOperational
Reporting EngineOperational

Payment Processing

Card Payments (Visa/MC)Operational
Bank Wire TransfersOperational
E-Wallets (Skrill, Neteller)Operational
Crypto Payments (USDT, BTC)Operational
Withdrawal ProcessingOperational

External APIs

REST API (v2)Operational
WebhooksOperational
Email Delivery (SendGrid)Operational
SMS Gateway (Twilio)Operational
KYC Provider (SumSub)Operational
UPTIME HISTORY

90 Days of (Mostly) Smooth Sailing

Historical availability data calculated from 100 tracked events. Our SLA target is 99.9% uptime.

MT5 Trading Servers
99.91% uptime121 minutes downtime
CRM Platform
99.97% uptime40 minutes downtime
Client Portal
99.90% uptime131 minutes downtime
REST API
99.93% uptime87 minutes downtime
Payment Processing
99.91% uptime114 minutes downtime
INCIDENT HISTORY (100 EVENTS)

The Times We (Almost) Messed Up

Transparency is important. Here's every incident from the last 90 days—100 total events, all resolved. Last updated: June 13, 2026

June 13, 2026TodayResolved

Report Generation Slow (11 minutes)

Service: Reports
Cause: Concurrent report queue
Resolution: Optimization completed. Normal operations resumed.

June 13, 2026TodayResolved

MT5 Connection Intermittent (6 minutes)

Service: Trading
Cause: Market data provider issue
Resolution: Manual intervention resolved the issue.

June 11, 20262 days agoResolved

MT5 Connection Intermittent (23 minutes)

Service: Trading
Cause: Price feed synchronization
Resolution: Completed successfully. Performance restored.

June 11, 20262 days agoResolved

Webhook Delivery Retry (21 minutes)

Service: Webhooks
Cause: Queue processing backlog
Resolution: Completed successfully. Performance restored.

June 11, 20262 days agoResolved

Email Delivery Delayed (22 minutes)

Service: Email
Cause: Template rendering issue
Resolution: Failover to secondary system successful.

June 10, 20263 days agoResolved

Payment Processing Delay (20 minutes)

Service: Payments
Cause: Fraud detection system update
Resolution: Root cause identified and patched.

June 7, 20266 days agoResolved

KYC Verification Delay (15 minutes)

Service: KYC
Cause: Regional service degradation
Resolution: Root cause identified and patched.

June 6, 20261 weeks agoResolved

Liquidity Bridge Reconnect (3 minutes)

Service: Liquidity
Cause: Price aggregation recalculation
Resolution: Root cause identified and patched.

June 6, 20261 weeks agoResolved

Liquidity Bridge Reconnect (12 minutes)

Service: Liquidity
Cause: LP failover triggered
Resolution: Root cause identified and patched.

June 6, 20261 weeks agoResolved

Liquidity Bridge Reconnect (21 minutes)

Service: Liquidity
Cause: LP failover triggered
Resolution: Automatic recovery triggered. All systems normal.

SCHEDULED MAINTENANCE

Upcoming Maintenance Windows

We schedule maintenance during low-activity periods to minimize impact. You'll receive email notifications at least 72 hours in advance.

June 20, 202605:00-07:00 UTC

Database OptimizationCRM performance improvements. No trading impact expected.

June 27, 202605:00-07:00 UTC

Security UpdatesRoutine security patching. Brief portal unavailability possible.

July 4, 202605:00-07:00 UTC

Infrastructure UpgradeServer capacity expansion. Minimal service interruption.

Subscribe to Status Alerts

Get notified instantly when something changes.

Email
SMS
Telegram
Webhook

Need to Report an Issue?

If you're experiencing problems not reflected on this page, let us know immediately. Our support team is available 24/7.